MD KAHFULVARA ANSARI
AI Education Specialist & Computer Science Practitioner
Chhindwara, IN.About
AI Education Specialist and Computer Science Practitioner with a proven ability to enhance customer experience through computational technologies and data-driven strategies. Leveraging recent internship experience at Amazon, proficient in Python programming and AI tools to deliver impactful, accessible learning experiences. A bilingual communicator in English and Hindi, dedicated to fostering confident and capable learners through innovative, data-informed teaching methodologies.
Work
AMAZON
|Customer Experience Improvement Intern
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Summary
Led initiatives to enhance customer satisfaction and operational efficiency by leveraging AI-driven solutions and data analysis.
Highlights
Analyzed extensive customer feedback data, identifying critical improvement areas and implementing actionable solutions that boosted customer satisfaction by 15%.
Partnered with cross-functional teams to develop and deploy automated solutions for customer issue tracking, driving notable improvements in operational efficiency.
Designed and implemented AI-driven tools to optimize customer support processes, resulting in a 20% reduction in response times.
Contributed to the development of predictive AI models, enabling proactive anticipation of customer needs and enhancing service personalization.
Education
Prestige University Of Engineering
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Bachelor of Technology
Computer Science
Rgpv Institute of Technology
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Diploma
Computer Science
Languages
English
Hindi
Skills
Programming Languages
Python.
AI & Machine Learning
AI Tools, Predictive Modeling, Data Analysis, Automation Systems.
Customer Experience
Customer Feedback Analysis, Customer Support Optimization, Service Personalization.
Instructional Design & Education
Educational Technologies, Data-Informed Methodologies, Curriculum Development.
Project Management
Cross-functional Collaboration, Solution Development, Process Optimization.